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Frequently Asked Questions

Check back periodically for updates to FAQs.

Account Maintenance
Camping & Vehicles
Fire Performance
Food & Cooking
Music
Tickets
Vending
Volunteering
Workshops
Other Questions



ACCOUNT MAINTENANCE

• Do I need to create a new FireDrums account if I have an account with an allied event (Kinetic Fire, PacificFire, or Wildfire)?

No. Your email log in and password for Kinetic Fire, PacificFire, and Wildfire will work on the FireDrums website.


• How do I create a new FireDrums account?

IF YOU DO NOT ALREADY HAVE A FIREDRUMS OR OTHER ALLIED EVENT USER ACCOUNT, then create one by following the steps below:
  1. 1. Click on “LOGIN” at the top right corner of the www.firedrums.org home page.
  2. 2. Click on the “CREATE NEW USER ACCOUNT” button located in the center of the page.
  3. 3. Enter your name as it appears on your photo I.D., your email address, a password, and other information requested in the registration fields.
  4. 4. Click on the “CREATE ACCOUNT” button located at the bottom right side of the page. You will then be able to log in to the FireDrums website using the email address and password you provided and purchase tickets when they are available for sale.


• How do I manage which event email lists I'm on?

To manage your mailing list subscriptions you:
  1. 1. Log in to your account.
  2. 2. Go to YOUR INFO and in the sub menu select MY MAILING LISTS.
  3. 3. Check the email lists you would like to be on, or uncheck the email lists you would like to leave, and click the update button.


CAMPING & VEHICLES

• What should I do if the vehicle I want to bring to FireDrums is greater than 15 feet in length?

Please email info@firedrums.org to discuss possible parking options. There is a very limited amount of space for parking large vehicles. Do not show up at FireDrums with a large RV, bus, or other oversized vehicle without receiving clearance from FireDrums staff well in advance of the event.


FIRE PERFORMANCE

• Do I need to bring my own fuel to FireDrums?

Attendees are encouraged to donate to the fueling depot the amount of fuel that they estimate they will use during their time at FireDrums. If fuel supplies become low, a call out to the community during the festival for additional donations will be made. Lamp oil and white gas are the most commonly used fuels at FireDrums. Please see the Fire Safety section of the website for more information.


FOOD & COOKING

• Why is there no communal kitchen at FireDrums X?

This year's FireDrums venue has no kitchen facility and the costs to build one were cost-prohibitive. In an effort to keep ticket prices down, the decision was made to forgo adding the costs to build a kitchen to the price of tickets and, instead, give FireDrums attendees control over their own food costs.


• Will there ever be a communal kitchen again at FireDrums?

Never say never, we say. There won't be one this year, but there is always the possibility of finding a way to bring prepared communal meals back to FireDrums in the future.


MUSIC

• How do I apply to play music at FireDrums?

If you are interested in offering your talent to the FireDrums event, please post a sample of your music performance or DJ mix at http://soundcloud.com/groups/firedrums-music and contact music@firedrums.org


TICKETS

• When do tickets go on sale?

February 1, 2012 at 9:00 PM Pacific Standard Time Zone.


• Why are tickets on sale a month earlier in 2012 than in previous years?

Tickets go on sale earlier than they have in the past so that attendees have more time to plan travel - especially those who are purchasing airfare and are shopping for low priced advanced fares. An earlier ticket sale date also allows workshop organizers more time to evaluate workshop applications, to confirm workshop instructors are actual ticketholders, and to create a great workshop schedule.


• How do I transfer a ticket I bought to someone else?

To transfer a ticket, do the following:

  1. 1. Log in to your FireDrums account at the top right corner of the FireDrums.org home page.
  2. 2. Click on YOUR INFO at the top right corner of the screen.
  3. 3. Click on TICKETS in the top middle area of the screen. You will then see all the individual tickets you hold.
  4. 4. Click on the TRANSFER link next to one of the tickets you hold. You will be taken to a screen where you can search for the name of the person to whom you would like to transfer your ticket. Remember, they must have a FireDrums account too.
  5. 5. When you find the name of the person to whom you would like to transfer your ticket, click SELECT to complete the transfer.

When you return to your ticket information under YOUR INFO, you will see that you will now be shown as the Purchaser of the ticket and that your friend is the new Holder of the ticket, and your friend will receive an email notifying them that a ticket has been added to their FireDrums account.

• Where is the ticket waitlist?

There will be no FireDrums ticket waitlist this year. All tickets will be released for sale on February 1, 2012 and will be available until supply is gone.

If you purchase a ticket and find you are no longer able to attend FireDrums, please locate a buyer for your extra ticket(s) via the FireDrums Facebook Group Forum and arrange a transfer of funds between you. Then, directly transfer your ticket from your FireDrums account to their FireDrums account.


You will need to complete all ticket transfers by 11:59pm Pacific Daylight Time (PDT) on Sunday, May 27, 2012.


VENDING

• What do I need to do if I want to be a vendor at FireDrums?

Please email vendors@firedrums.org


VOLUNTEERING

• Why do I have to complete volunteer shifts at FireDrums?

Everyone who attends FireDrums is asked to contribute four (4) volunteer hours to help run the festival. This helps keep ticket prices lower when everyone pitches in. Plus, FireDrums has always been an event for the fire community by the fire community. Volunteering makes the success of FireDrums everyone's success. You can sign up to volunteer under the Volunteer section of the website.


WORKSHOPS


• How do I apply to teach a workshop?

Applications are currently being accepted at http://tinyurl.com/teachatfiredrums.

You may submit a workshop application in advance of the ticket sale date, but please note that you must be a paid ticketholder by the February 15 application deadline to have your application considered.


• When are workshop applications due?

Workshop applications are due February 15, 2012.


OTHER QUESTIONS

• Where is FireDrums being held?

Sixty (60) miles east of Sacramento, CA. Check the Directions page located under the General Info section of the website for more information on travel distances and weather.